Currency: All prices are listed and processed in USD.
Quotes: The "Estimated Total" provided by the commission calculator is a preliminary estimate. Final pricing will be confirmed via email/invoice after review.
Upfront Payment: Payment is due in full once the commission is formally accepted. Work will not begin until the invoice payment is cleared.
Refund Policy
No Refunds: Due to the custom nature of digital art, no refunds will be issued once the sketching phase has begun.
Cancellations: If you wish to cancel before work has started, a 90% refund may be issued (minus processing fees).
Artist Cancellation: If ShySiren is unable to complete your project for personal or professional reasons, a 100% refund will be issued regardless of progress.
Process & Revisions
Communication: All updates will be sent to the email provided in your application, and/or Discord if you have provided one.
Progress: ShySiren will send updates for the sketch, line, and coloring stages. She will not work past the current stage until work has been approved.
Revision Limit: Each commission includes two (2) rounds of revisions during the sketching phase.
Major Changes: Requests for major structural changes (pose, outfit, or character swaps) after the line art/coloring phase has begun will incur an additional "Change Fee" (minimum $20).
Usage & Rights
Artist Rights: ShySiren retains all copyrights to the produced artwork (not the characters portrayed in your commission unless they are original characters of her own), including the right to display the piece in my portfolio, social media, and art books.
Personal Use: The Client is granted a non-exclusive license for Personal Use. This includes social media avatars, personal prints, and wallpaper.
Commercial Use: Commercial licensing (merchandise, branding, etc.) is not included by default and must be negotiated separately.
AI/Blockchain: Under no circumstances is the artwork permitted to be used for AI training, data scraping, or NFT/blockchain minting.
Subject Matter
Refusal: ShySiren reserves the right to refuse any commission request for any reason, and without reason given.
Blacklist: Failure to follow these terms, or engaging in chargeback fraud, will result in a permanent ban on all platforms and from future commissions.